Coupons Management in Book24Seven | Create and Apply Discounts in Your Online Booking System

Learn how to manage coupons and discounts in your online booking system using Book24Seven. Create promotional codes, limit usage, apply discounts to specific services or staff, and boost customer engagement effortlessly.

If you want to manage coupons and discounts in an online booking system, Book24Seven makes it simple. The Coupons Module lets you create custom promo codes, set discount types, and apply them to specific services, staff, or locations. Whether you’re offering a limited-time sale, a referral reward, or loyalty incentives, Book24Seven helps you attract new clients and keep existing ones coming back — all while tracking coupon usage directly from your dashboard.

Accessing the Coupon Management Module

  1. Log in to your Book24Seven dashboard.
  2. Click on the Coupons tab from the sidebar.
Book24Seven dashboard showing the Coupons module for managing discounts and promo codes in an online booking system

How to Create a New Coupon in Book24Seven

Step 1: Add a New Coupon

  • Click the “ADD COUPON” button to open the coupon creation form.

Step 2: Configure Coupon Details

FieldDescription
CodeUnique code entered by the customer during booking (e.g., SAVE20)
DiscountChoose Percentage (%) or Fixed Amount (e.g., $25 off)
Applies Date FromSet the start date for coupon validity
Applies Date ToSet the expiration date (optional)
Usage LimitMax number of total redemptions (leave blank for unlimited)
Once per Customer/BookingRestrict to a single use per customer or per appointment
Services FilterApply to specific services only
Staff FilterApply to specific staff members only
Add new coupon form in Book24Seven with fields for code, discount type, and usage limits. Configuring coupon details including date range, services, and staff filters in Book24Seven

Step 3: Save and Activate the Coupon

  • Click “ADD COUPON” to save and activate the coupon.

Managing Existing Coupons

Edit Coupon Details

  1. In the coupons list, click the three-dot icon beside the coupon.
  2. Choose “Edit”, make changes, then click “Save.”
Coupon list view in Book24Seven dashboard with options to edit discount codes

Delete Unused Coupons

  • Single Delete: Click the three-dot icon → Delete → Confirm.
  • Bulk Delete: Select multiple coupons using checkboxes, choose Delete from the action dropdown, and click Apply.
Coupon list view in Book24Seven dashboard with options to delete discount codes
Coupon list view in Book24Seven dashboard with options to bulk edit delete discount codes

View Coupon Usage History

  • Click the cheque icon next to a coupon.
  • A detailed log will appear showing:
    • Which appointments used the coupon
    • Customer names
    • Appointment dates and times
Checking usage limits of the coupon in the Book24Seven dashboard
Details checking usage limits of the coupon in the Book24Seven dashboard

Applying Coupons During Appointments

From the Admin Panel (Manual Bookings)

  1. Go to the Appointments menu or Calendar module.
  2. Click “New Appointment”.
  3. Fill out required fields in the Appointment Details tab.
  4. Switch to the Coupons tab and select the desired coupon.
  5. Click Save.
Applying a coupon during appointment creation in the admin panel of Book24Seven

From the Customer Booking Panel

  1. Customers proceed through the booking steps until the Confirmation step.
  2. They enter the coupon code in the “Coupon Code” field.
  3. Click “OK” to apply the discount.
Customer using a coupon code during online booking through the Book24Seven booking panel

Removing a Coupon from an Appointment

To remove a coupon from an existing booking:

  1. Go to the Appointments menu or Calendar module.
  2. Locate and edit the appointment.
  3. Navigate to the Coupons tab.
  4. Select “- none -” from the dropdown.
  5. Save the changes.
Removing a coupon discount from an existing appointment in the Book24Seven dashboard

Summary

Book24Seven’s Coupons Module helps you manage coupons and discounts in your online booking system with ease. You can:

  • Create flexible, custom discount codes for your customers
  • Limit coupons by service, staff, or specific usage rules
  • Track coupon history for accurate reporting and performance insights
  • Apply coupons manually or let customers redeem them during online booking

Whether you’re running a seasonal offer, promoting new services, or rewarding loyal clients, the Coupons Module gives you a smart, automated way to attract customers and increase bookings.

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